Yes, you need to sign up before buying from ValueKartz. However, you do not have to do that manually as your account will automatically be created on ValueKartz when you check out to buy a product. You will be asked to enter your mobile number, which shall be verified by an OTP sent to you. To complete your profile, you will be required to put in your name, email address and shipping address.
Please, click the Account button on the top right-hand corner of the screen and then click on the Sign Up option given in the list. Fill in your details to sign up on ValueKartz. You will need to provide: Your Mobile Number Your Name Your Email Address Once you enter these details, you will receive an OTP on your given mobile number, which you will enter to create your account on ValueKartz.
Sign In to your account and click on your name visible at the top right-hand corner of the screen. You can edit your name and email address by clicking on the Edit Icon. To edit or add new shipping addresses, you can click on the Add Address button and enter your details in the new screen. Click on the Save button and your edit is done.
You do not have to remember or reset your password. Every time you sign in, you will have to enter your mobile number only and an OTP (One Time Password) will be sent to your given mobile number, which you will use to sign.
You will receive regular notifications through SMS or WhatsApp message on your given mobile number about the status of your order. You can also track your current order along with checking the history of previous ones by signing in to your account on ValueKartz. Once you are signed in, click on your account given at the right-hand corner of the webpage and select “My Orders” from the dropdown options. Choose “Order Details” of any particular order and then click on “Track Order”.
Once your order is placed and the seller has accepted it, it will be processed and sent out for delivery. You will receive notification when the order is on its way to you. The order will be delivered to your given shipping address within the time period stated by the seller.
No, you cannot cancel your order. However, you can directly contact the seller and request for your order to be canceled. You can find seller contact details on their store on ValueKartz.
